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    Bonpoint 

    Shipping Information

    Pickup or Shipping

    At checkout you will have the option to have your order shipped to you or to pick up your order in-person at one of our Free Shop stores in Athens, Greece. 

    Order Pickup

    At checkout you will be presented with a choice to pick up your order in-person from one of our stores. You will have to choose which store you wish to pick up your order from. 

    We will gather all your purchased items to the designated store and as soon as we have everything packed you will receive an email and/or phone message notifying you that your order is ready to pick up anytime during our business hours (Monday-Wednesday-Saturday: 10:00 - 16:00, Tuesday-Thursday-Friday: 10:00 - 21:00). 

    Orders placed before 13:00 will be ready for pickup the same day.
    Orders placed after 13:00 will be ready for pickup if the pickup store has the ordered goods in stock. If the goods are not in stock, the orders will be ready to pick up the next day. 

     

    Where do we ship?

    We ship to the following EU countries:
    Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

    We don't ship anywhere where custom declarations (import/export) are required when shipping from our homebase in Greece. 

     

    How do we ship? 

    GREECE

    Athens & Suburbs:

    We will deliver at your door the same day if you place your order before 1:00pm. If you place an order after 1:00pm, although we will try our best to deliver it the same day, you are certainly going to receive it the next day. 

    Rest of Greece:

    After an order is received we will prepare and pack the order in a matter of a 1-2 hours during our business hours: Monday to Friday from 10:00am to 7:00pm (Athens, Greece). 

    Our shipping partners collect our packed orders daily, Monday to Friday, around 2:00pm (Athens, Greece). 

    After the collection has been made it will take 1-2 days for the order to arrive at your door. We provide tracking for all our shipments, you will receive it by email once the order is collected by the courier.

     

    EUROPE

    After an order is received we will prepare and pack the order in a matter of a 1-2 hours during our business hours: Monday to Friday from 10:00am to 7:00pm (Athens, Greece). 

    Our shipping partners collect our packed orders daily, Monday to Friday, around 2:00pm (Athens, Greece). 

    After the collection has been made it will take 1-2 days for the order to arrive at your door. We provide tracking for all our shipments, you will receive it by email once the order is collected by the courier.

    To avoid delays please ensure that someone will be available to receive your order on the day and time-window of the delivery. 

     

    How much does it cost?

    Pickup from store is of course Free.

    Shipping anywhere in  Greece costs: €5,00 

    Shipping to any other country costs: €10,00 

    All the services that we offer provide tracking and promise a delivery in 1-2 business days (Monday-Friday).