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Shipping Information

  1. Pickup from Store
  2. Local Delivery (24 hours or Less)
  3. Courier Delivery to Greece and Europe (1-3 days)
  4. Shipping Cost

COLLECT FROM STORE / CLICK AWAY

You may place an online order and select to collect it from our stores. 

Currently available at:

  • Free Shop Kolonaki: Skoufa 17, Kolonaki 10673
  • Free Shop Psychiko: Dimitriou Vasiliou 15, Neo Psychiko 15451

As soon as your order is ready at the store of your choice, you will receive an email/sms notification to collect the order during our business hours:

  • Monday - Friday 11:00 - 18:00
  • Saturdays 11:00 - 14:00
You may also Return orders to our shops and collect an Exchange item or simply return it for a refund. Please make sure you know your order number before you arrive at the store to speed up the return process. 

 

SPECIAL COVID RULES: 
Please note that the whole process is governed by the Greek Government's Covid Measures which we will fully enforce:

  1. No customers are allowed to enter the store at any time and for any reason. We are really sorry but it's the law. 
  2. Customers will be served only if wearing a mask in a manner that covers both their nose and mouth. The mask is not to be taken off at any time during our interaction.
  3. If a waiting line is required: customers need to stand 2 meters apart from each other.  
  4. You need to have your Order Documents with you (in electronic or printed form) to prove that you are going to collect an already placed order. 
  5. Don't forget to text 13033 before you come to collect your order.
  6. We hate those rules as much as you do but we understand and accept the necessity and importance of fully complying 😷.

 

LOCAL DELIVERY 🛵 < 24 HOURS

If your shipping address is in Athens, Greece and your postal code is within our Local Delivery area you are lucky:
⚡️ We deliver within 24 hours or less! 🛵
Our amazing team will pack and deliver your order themselves!
The process is 100% in our hands and we can guarantee a delivery in under 24 hours. 

The lucky postal codes are:
106xx
124xx
141xx
145xx 
146xx
151xx 
152xx 
154xx
155xx
161xx

The "xx" means any number.
So 154xx means that we deliver to:
154 51
154 52
154 53, etc...

 

COURIER DELIVERY

Courier Delivery in GREECE 🇬🇷

We ship our orders with shipping couriers that promise a delivery in 1 to 2 Business Days. 
**All Courier Services experience delays of 3-6 days due the the dramatic increase in courier deliveries**

Packages are collected daily, Monday to Friday, around 2:00pm (Athens, Greece). 

As soon as we have a tracking number we will notify you about it by email/sms. 

Courier Delivery in EUROPE 🇪🇺

We ship from Athens, Greece to the following European countries:

Austria
Belgium, Bulgaria,
Croatia, Cyprus, Czechia,
Denmark,
Estonia,
Finland, France,
Germany, Greece,
Hungary,
Ireland, Italy,
Latvia, Liechtenstein, Lithuania, Luxembourg,
Malta, Monaco,
Netherlands,
Poland, Portugal,
Romania,
Slovakia, Slovenia, Spain, Sweden.


Unfortunately we do not ship to the United Kingdom anymore. 

We ship our orders with Fedex/TNT using the Express Service that promises a delivery in 1 to 2 Business Days

Packages are collected daily, Monday to Friday, around 4:00pm (Athens, Greece). 

We provide tracking for all our shipments, you will receive it by email once the order is collected by the courier.

How much does it cost?

When you will reach checkout you will be presented with all the corresponding Shipping options along with the exact cost for each one.

ALL OPTIONS ARE FREE FOR ORDERS OF 500€ OR MORE!

Within Greece:

• Local Delivery in selected areas of Athens: 10€ / Free for orders over 500
• ACS delivery within Greece: 5€ / Free for orders over 500€
• FEDEX / TNT delivery within Greece: 10€ / Free for orders over 500

Anywhere in Europe: 

• FEDEX / TNT delivery anywhere in Europe: 15€ / Free for orders over 500€